Baj365's Privacy Policy – Your information is completely safe with us

1 Introduction

Baj365 (baj365.win) takes your privacy seriously. This Privacy Policy ("Policy") explains what personal information we collect, why we collect it, how we use and protect it, and what rights you have regarding your data. This Policy applies to all baj365 services, mobile applications, and associated platforms.

By using our platform, you agree to the terms of this Privacy Policy. If you disagree with any part of this Policy, please discontinue use of our platform and contact our support team. We believe that every user's personal data is their own, and protecting it is our responsibility.

2 What information we collect

Baj365 collects two types of information: (a) information you provide directly, and (b) information collected automatically while you use the platform. Details are outlined below:

Type of Information	Example	Reason for Collection
Identity Information	Name, Date of Birth, National ID Number	KYC verification & age confirmation
Contact Information	Email address, mobile number	Account communications & security alerts
Financial information	Payment Methods, Transaction History	Deposit & Withdrawal Processing
Device Information	IP address, browser, operating system	Security & Fraud Prevention
Gaming Activity	Betting History, Game Preferences, Session Data	Service improvement & responsible gaming
Cookies & Tracking	Session cookies, preference cookies	Improving User Experience

3 How information is collected

Baj365 collects information in several ways. The most common method is direct collection — when you fill out a registration form, update your account details, make a deposit or withdrawal, or contact our support team. Any information you provide at these points is stored directly in our secure database.

Second, automatic collection — when you browse our site, certain information from your device is collected automatically. This includes your IP address, browser type, page visit times, and similar data. This information is used primarily to analyze site performance and ensure security.

• Information Provided Directly at Registration & Login
• KYC verification document upload
• Financial Information Provided During Payment Transactions
• Cookies collected automatically during website browsing
• Support chat & email communications
• From Third-Party Identity Verification Services

4 Purpose of Data Use

Baj365 uses your information only for specific, legitimate purposes. We never use your data for unauthorized or unnecessary ends. The primary purposes for using your personal information are: account creation and management, payment processing, customer support, and fulfilling legal obligations.

Baj365 also analyzes your gaming history to promote responsible gaming and detect suspicious activity. Based on your preferences and behavior, we create personalized offers and promotions to enhance your gaming experience.

5 Data Sharing Policy

Baj365 never sells your personal data or shares it with third parties for marketing purposes. However, limited data sharing may be necessary in certain situations: with authorized payment gateways for payment processing, with KYC partners for identity verification, and with authorities in compliance with legal orders or government directives.

All third-party service providers are required to comply with our strict privacy standards and may only use the data they receive for the specified purpose. They are not permitted to use your information for any other purpose or share it with any additional parties.

• Payment Processors: Only the Information Necessary to Complete the Transaction
• KYC provider: Limited Data for Identity Verification
• Legal Authorities: Upon receipt of a legal order or government directive
• Security Partners: To Help Prevent Fraud

6 Cookie Policy

Baj365 uses various types of cookies on its website. Cookies are small text files stored in your browser that make your visit smoother and more personalized. All modern browsers include cookie management options, and you can control your cookie preferences at any time.

Cookie Types	Purpose	Duration
Essential Cookies	Site loading, maintaining login sessions	Deleted at end of session
Functional Cookies	Remembering Language Preferences & Theme Settings	Up to 1 year
Analytics Cookies	User Behavior Analysis	Up to 30 days
Security Cookies	Fraud Detection, CSRF Protection	Session-based

7 Security Measures

Baj365 uses industry-leading security technology to protect your data. Our entire platform is secured with 256-bit SSL encryption, which encrypts all data transmitted between you and our servers — meaning no third party can read or steal your information.

Our security measures include two-factor authentication (2FA), firewall protection, DDoS mitigation, and regular security audits. Our security team monitors the system around the clock to detect any suspicious activity in real time.

• 256-bit TLS/SSL encryption on all data transmissions
• Multi-Layer Firewall & Intrusion Detection System
• All Passwords Stored with bcrypt Hashing
• Auto logout & session management
• Regular Third-Party Security Penetration Testing
• Real-Time Fraud Detection System

8 Data Retention Period

Baj365 retains your data only for as long as necessary. Your information is kept while your account remains active. Even after account closure, certain data may be retained for a defined period to meet legal obligations and financial regulatory requirements.

Financial transaction data is typically retained for 5 to 7 years, as required by financial regulatory authorities. KYC documents are kept for up to 5 years, and customer service communication history is generally retained for up to 2 years. Once the designated retention period expires, data is securely deleted.

9 Your Rights

You have a number of important rights under the baj365 Privacy Policy. We take these rights seriously and aim to process all requests within 30 business days.

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: You can request correction of any inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can restrict how your data is used for specific purposes.
• Data Portability: You may request a copy of your information in a standard, portable format.
• Right to Object: You can object to certain types of processing.
• Withdrawal of Consent: You can withdraw your consent at any time.

10 Minor Protection

Baj365 strictly prohibits anyone under 18 from using the platform. We do not intentionally collect or store personal information from minors. Age verification is mandatory during registration, and date of birth is confirmed through the KYC process.

If we become aware that a person under the age of 18 has created an account, that account will be closed immediately and all associated data will be deleted. If a parent or guardian believes their child is using our platform, please contact our support team without delay.

11 Policy Changes

Baj365 may update this Privacy Policy from time to time. If any significant changes are made, we will send a notification to your registered email address and post a clear notice on the website. The "Last Updated" date at the top of the page always reflects the date of the most recent review.

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree with the updated policy, please contact us or request account closure.

12 Contact

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our data protection team. We take every inquiry seriously and will do our best to assist you as quickly as possible.